FREQUENTLY ASKED QUESTIONS

How do I open a MetaTrader 5 account?

You can open an account in the Client Area, efficiently and securely. Click here to open an account with us.

What is the minimum deposit?

The minimum deposit for all account types is $100.

How do I withdraw funds from my account?

Log in to your Client Area and fill in the respective withdrawal form. There are no fees on withdrawals.

Can I withdraw via a different payment method from the one I used to deposit?

Our policy is to process withdrawals via the same method that you used to deposit.

Are hedging and scalping allowed?

Hedging is allowed (arbitrage trading). The required margin for hedging positions on accounts is 0. Scalping is also allowed. There are no time limitations for keeping the positions open.

What are the minimum and maximum account leverage you offer?

The minimum leverage is 1:1. The maximum and default leverage is 1:500.

What is your order execution speed?

Our average execution speed is around 100 milliseconds.

Can I have a demo and live account working at the same time?

Yes. In order to do so, install an MT5 platform in different folders on your computer for each of your trading accounts.

Can I change the balance of my demo account?

Yes. Simply send an email with your demo account number and decided balance to our Support team.

I forgot my Client Area password. What do I do?

Go to the Client Area login page click on the ‘Forgot your Password?’ link under the ‘Login’ button and follow the instructions on how to reset your password. For further assistance, please contact our support team.

Are trading conditions the same on my demo and live account?

Yes, the trading conditions are the same. However, no slippage occurs on the demo account.

Welcome to Flag FX

Contact with us for open live or demo account.